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We test all appliances before they are shipped out to ensure proper working condition. All appliances are new, not refurbished and come with all manufacturer warranties. If appliance fails during its warranty time, contact the manufacturer directly (see list below).
We do not accept returns on hair care products, hair brushes, combs, hair color, cosmetics, nail care products, hair pieces or wigs.
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For Return Authorization Number, call us at 1-212-987-2480 or 1-646-243-3619. Products must be returned in their original box/packaging and not used. Returns that are sent to us without the proper RA# Number or without their original box/package will be refused.
Warranty & Repair Contact Telephone Numbers
Hot Tools, Helen of Troy 1-800-480-8832
Audis 1-800-558-9441
Conair, Babyliss 1-800-366-5391
Turbo Power Dryers 1-718-961-0767
If you have any questions, don't' hesitate to call us.
Mon ~ Sat 9 AM to 7 PM, EST
1-212-987-2480
1-646-243-3619
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